EMT Practice Test

1. Question Content...

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Question1: What is the most common role that has access to almost all platform features, functions, and data?

Question2: Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

Question3: When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

Question4: What is the difference between UI Policy and UI Action?

Question5: What do you need to do before you can use an Application-based trigger in your flow?

Question6: Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Question7: Which of the following statement describes the purpose of an Order Guide?

Question8: Which one of these applications is available to all users?

Question9: Which of the following statements is true when a new table is created by extending another table?

Question10: Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

Question11: Which plugin allows users to install multiple applications, application-customizations. or plugins at once?

Question12: What are the steps to retrieve an Update Set?

Question13: What ServiceNow feature allows you to include data from a secondary related table on a report?

Question14: What is used to determine user access to knowledge bases or a knowledge article?

Question15: Which one of the following statements is true about Column Context Menus?

Question16: A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

Question17: How do you make a list filter available to everyone?

Question18: What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?

Question19: What is a sys_id?

Question20: When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

Question21: Which term refers to application menus and modules which you may want to access quickly and often?

Question22: Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Question23: Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?

Question24: What Is the purpose of the Fitter navigator In the Application Navigator?

Question25: As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Question26: The display sequence is controlled in a Service Catalog Item using which of the following?

Question27: Which group of permissions is used to control Application and Module access?

Question28: A department manager asks an analyst to build some reports. Where do you recommend the analyst start?

Question29: What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

Question30: Which tool is used to have conversations with logged-in users in real-time?

Question31: Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.

Question32: Which of the following is true of Service Catalog Items in relation to the Service Catalog?

Question33: A Role is defined as what?

Question34: Data Policy can enforce mandatory data on import.

Question35: What is the purpose of a Data Policy?

Question36: Where can Admins check which release is running on an ServiceNow instance?

Question37: Which one statement correctly describes Access Control rule evaluation?

Question38: How is a group defined in ServiceNow?

Question39: What are the components that make up a filter condition? (Choose three.)

Question40: What is the function of user impersonation?

Question41: Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Question42: What is specified in an Access Control rule?

Question43: What are the three components of a filter condition?

Question44: What displays a set of records from a table?

Question45: _______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.

Question46: On a Form header, what is the three bar icon called?

Question47: A Service Catalog may include which of the following components?

Question48: When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

Question49: What is the master table that contains a record for each table in the database?

Question50: When designing a flow, how do you reference data from a record, in that flow?

Question51: Which one of the following statements describes the purpose of a Service Catalog workflow?

Question52: Which one of the following statements describes a characteristic of role assignment?

Question53: What is a key difference between Reporting and Performance Analytics?

Question54: A REQ number in the Service Catalog represents...

Question55: Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Question56: What are the three components of a filter condition?

Question57: When moving multiple update sets at one time, what might you do to facilitate the move?

Question58: ServiceNow uses what term to describe all the data saved within a particular form?

Question59: What is the purpose of the Event Registry?

Question60: Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

Question61: How can administrators utilize the same content for different notification channels?

Question62: User records are stored in which table?

Question63: Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?

Question64: Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?

Question65: Which one of the following modules can be used to view field settings for a table?

Question66: Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

Question67: Record numbers have to be manually incremented

Question68: New records, new groups, and modified configuration Items (Cls): what do they have in common?

Question69: ServiceNow is a single-instance, multiple tenant architecture?

Question70: Buttons, form links, and context menu items are all examples of what type of functionality?

Question71: What kind of data can Import Sets use to populate tables in ServiceNow?

Question72: Which module is used as the first step for importing data?

Question73: When does the Submit button appear on a form?

Question74: What function do you use to add buttons, links, and context menu items on forms and lists?